Who we are

We’re unique. A lot of businesses say that. Our multi-channel customer communication services proposition is broader, deeper and better integrated than any other. We are communication, channelled.

With headquarters in the UK and offices throughout EMEA, Communisis is one of Europe's leading providers of customer communications for major brands.

Who we are

Communisis has over 200 years of industry experience in marketing, transactional and regulatory multi-channel customer communications. Expanding and diversifying our skills in response to rapid industry changes, we've built a service platform of unique strength and depth to become a tier one player in our sector, employing around 2,300 experts throughout Europe and beyond.

We offer over 100 individual customer communication disciplines from creative services, web production and social network marketing to data intelligence, transactional digital printing and digital asset management. Our business is organised in line with the customer communication journey, which we divide into three stages:

1. Design
Where we develop communication strategy, audience insights, creative concepts and content marketing to captivate customers.

2. Produce
Multichannel manufacturing operations including volume digital printing and specialist web, mobile and social media production studios.

3. Deploy
Teams specialising in the efficient management and distribution of multi-channel customer communications through marketing technology and supply chain optimisation.

It's the broad scope of our business model, and the diverse range of skills we unite to realise it, that defines us as a company.

What makes us different?

What distinguishes Communisis is our ability to take a consultative approach to multichannel customer communication. We start at the objective, developing bespoke solutions in co-operation with our clients to solve the frontline commercial challenges they face. Solutions that aren't dictated by what we can do, but by what our clients are trying to achieve.

We make a conscious commitment to solve problems and maximise opportunities for our clients. That's why we're the trusted partner of some of the world's top brands. We're partner to companies with revenues of £1 million to £50+ million from a wide range of sectors, including financial services, FMCG, retail, utilities and telecommunications.

You can find out more about the way we work in Our approach.


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